Terms of service

Overview

This website is operated by Hourbelle. By visiting the site or buying from us, you agree to these terms. Please read them carefully.

Products

We describe and photograph our products as accurately as we can. Colours may look slightly different depending on your screen. Our coats come in adult sizes; please check the size guide before you order. Follow the care instructions on the product page and the label.

Prices and payment

Prices are shown in USD and at checkout, including any bundle discount that applies. We may change prices at any time, but changes never affect an order you have already placed. Payments are processed securely by our payment provider; we never see or store your full card details.

Orders

We may refuse or cancel an order, for example if a product is unavailable or a payment looks fraudulent. If we cancel an order you have paid for, we refund you in full.

Shipping, returns and refunds

Delivery is covered by our Shipping policy and returns by our Refund policy.

Privacy

How we handle your personal information is described in our Privacy policy.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights as a consumer under the law of your country.

Changes

We may update these terms from time to time. The version on this page is the one that applies.

Contact

Questions about these terms? Write to us through our contact page.